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Have a question about Skin Scan? Fill out the form below and our team will get back to you within 24 hours.
How does the skin analysis work?
Take a photo of your skin using the app's camera or upload from your photo library. Our AI analyzes texture, tone, and common cosmetic concerns, then provides personalized care suggestions.
Is Skin Scan a medical app?
No. Skin Scan is a cosmetic wellness tool. It provides beauty and skincare suggestions, not medical diagnoses. Always consult a dermatologist for medical concerns.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings → your name → Subscriptions → Skin Scan → Cancel Subscription.
Are my photos private?
Yes. Your photos are encrypted in transit and stored securely. We never share your images with third parties. See our Privacy Policy for details.
What languages are supported?
Skin Scan is available in Spanish and English. The app detects your device language automatically.