ENES

Privacy Policy

Last updated: April 21, 2026  ·  skinscan.guide

Skin Scan is operated by Immortal Ventures LLC ("we," "us," or "our"). We are committed to protecting your privacy. This policy explains what information we collect when you use skinscan.guide, how we use it, and what rights you have over your data. If you have questions, please contact us at hello@skinscan.guide.

1. Information We Collect

Information you provide directly. When you sign up for our newsletter, you provide your email address. We collect only what is necessary to deliver the service you are requesting. We do not require an account to use this site.

Automatically collected data. When you visit our website, Vercel (our hosting provider) and Vercel Analytics automatically collect certain technical information including your IP address, browser type, device type, pages visited, and referral source. This data is aggregated and used solely to understand how our site is used and to improve it. It does not identify you personally.

1A. Mobile App: Photos, Face Data & AI Processing

This section applies specifically to the Skin Scan mobile app (available on the App Store and Google Play). The app is operated by Immortal Ventures LLC.

What we collect. When you choose to run a skin scan in the app, you voluntarily capture a photo of your face (or select one from your device photo library) using the camera or photo picker. The image may contain your face, skin, and surrounding features visible in the frame. We do not use Face ID, ARKit face tracking, Apple's Vision face detection, facial recognition, face geometry, or any biometric template. We do not build a facial identity database or attempt to identify you from the image.

How we use the photo. The captured image is used solely to generate your personalized cosmetic skin analysis. The photo is sent to our AI processor (Anthropic Claude — see Section 4) which analyzes visible skin characteristics such as texture, tone, hyperpigmentation, hydration, and common cosmetic concerns. The AI returns a structured analysis report which we store alongside the image in your private account. Your photo is never used to train third-party AI models, and our AI processor has zero-data-retention terms for API traffic.

Where we store the photo. Images are uploaded over HTTPS to private, access-controlled storage operated by Supabase (our backend infrastructure provider) in US data centers. Storage is encrypted at rest. Only your authenticated account can access your images; row-level security policies block cross-account access.

Who we share the photo with. Your photos are NOT shared with any third party for marketing, advertising, model training, or any purpose unrelated to generating your scan result. The only external processor that receives the image is Anthropic (for AI analysis) — see Section 4 for their role and privacy policy. We do not sell your photos. We do not provide them to advertisers, insurers, employers, or data brokers.

How long we retain the photo. Your scan photos and analysis results are retained in your account until you delete them. You can delete any individual scan from within the app's scan history at any time. If you delete your account, all scan photos and associated analysis data are permanently deleted from our storage and database within 30 days. Deletion requests submitted by email (see Section 6) are processed within 30 days.

Permissions. The app requests camera and photo library permission only when you initiate a scan. You can revoke either permission at any time in your device settings; the app will continue to function for non-scan features.

2. Cookies and Tracking

We do not use tracking cookies. Skin Scan does not use advertising cookies, cross-site tracking, or any cookies that require consent under GDPR or CCPA.

Vercel Analytics operates without cookies, using privacy-preserving methods to collect aggregated page view data. No personal identifiers are stored in your browser by this site.

3. How We Use Your Information

We use your information to:

  • Send you our newsletter and updates you have opted into
  • Analyse aggregated website usage data to improve our content and user experience
  • Respond to questions or support requests you send us
  • Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data to serve third-party advertising.

4. Third-Party Services

We use the following third-party services that may process your data:

  • Vercel — Our website hosting provider. Vercel processes IP addresses and request metadata as part of serving our website and provides privacy-preserving analytics. See Vercel's Privacy Policy.
  • Supabase — Backend infrastructure and database provider for the mobile app. Stores your account record, skin profile, scan photos, and analysis results in encrypted, access-controlled storage in US data centers. See Supabase's Privacy Policy.
  • Anthropic — AI provider (Claude) used to analyze the photos you capture during a scan. The image and a structured prompt are sent over HTTPS to the Anthropic API; Anthropic returns a text analysis of visible skin characteristics. Per Anthropic's commercial API terms, API traffic has zero data retention — images are not stored by Anthropic beyond the duration of the request and are not used to train their models. See Anthropic's Privacy Policy.
  • Apple (In-App Purchases) — If you purchase a subscription inside the iOS app, Apple handles billing and subscription management. We do not receive or store your payment card details. Apple provides us only a subscription status and an anonymized transaction identifier.
  • Stripe (Web subscriptions) — If you purchase a subscription through our website (skinscan.guide), Stripe processes the payment. We do not receive or store your card details. See Stripe's Privacy Policy.
  • Brevo (formerly Sendinblue) — We use Brevo to send our newsletter and transactional email (e.g., subscription receipts). Your email address is stored with Brevo for the purpose of delivering emails you have requested. You can unsubscribe at any time via the link in any email. See Brevo's Privacy Policy.

Each of these providers has their own privacy policy and data protection practices. We have chosen providers who take privacy seriously and operate in compliance with applicable data protection law.

5. Data Retention

Mobile app scan photos and analysis results. Retained in your Skin Scan account until you delete them. You can delete any individual scan from within the app's scan history at any time. When you delete your account (see Section 6), all scan photos, analysis records, skin profile data, and account metadata are permanently deleted from our storage and database within 30 days.

Newsletter subscriber data. Retained with Brevo until you unsubscribe. We do not maintain separate internal records of email subscribers beyond what is necessary to operate the newsletter. You can request deletion of your data at any time (see Your Rights below).

6. Your Rights

Depending on your location, you may have rights under data protection law including:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Ask us to correct inaccurate data
  • Deletion — Ask us to delete your personal data
  • Portability — Request your data in a machine-readable format
  • Objection — Object to certain uses of your data
  • Withdrawal of consent — Unsubscribe from our newsletter at any time via the unsubscribe link in any email we send

California residents (CCPA). You have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any CCPA rights, contact us at hello@skinscan.guide.

To exercise any of these rights, email us at hello@skinscan.guide. We will respond within 30 days.

7. Children's Privacy

Skin Scan is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "last updated" date at the top of this page. Significant changes will be communicated to newsletter subscribers by email.

Questions?

Email us at hello@skinscan.guide. Immortal Ventures LLC — we read every message.

Privacy Policy — Skin Scan